Technican Co., Ltd. (hereinafter, the Company) endeavors to provide our customers with assurance in our products, operations, and services. We safeguard personal information and respect privacy, regarding such safeguarding as an obligation of the Company’s management team. We have established the following privacy policy based on our basic policies for management of personal information in order to ensure the proper handling of our customers’ personal information.

Definition of personal information

Personal information is information related to an individual that can identify a specific individual by means of the following information:

• Name
• Date of birth
• Address
• Phone number

Management of personal information

The Company has named an officer responsible for the management of personal information and implements the necessary and appropriate measures to prevent the release, loss, or damage of personal information as well as other measures necessary for the safe management of personal information.

Collection and use of personal information

The Company collects and uses personal information by lawful and appropriate means to the extent necessary for the provision of goods and consultation regarding goods and services, after-sales service, new product development, credit management, surveys, etc.

Provision of personal information to third parties

The Company will not provide your personal information to third parties without your consent except for collaboration with authorized agents, provision to subcontractors, and in the cases listed below:

• 1. When you give consent;
• 2. When it is necessary to cooperate with a national or local government organization for purposes stipulated by laws and regulations;
• 3. When required by other laws and regulations.

Disclosure, correction, supplementation, cessation of use, or deletion of personal information

If any customer or representative who meets the necessary requirements requests the release, correction, supplementation, cessation of use, or deletion of their own personal information, we will do so without delay unless there is a special reason, in which case we will explain this reason.

Compliance with laws and regulations concerning personal information protection

We comply with laws, regulations, and standards concerning personal information protection.

Continual review and improvement

We continually review our privacy policy with the objective of improving it to ensure that your personal information is being used and managed properly.

Inquiries, complaints, and discussions regarding the handling of personal information

Please contact us with comments or inquiries regarding the release, correction, deletion, or other handling of personal information maintained by our company. We will respond appropriately in accordance with the provisions of the applicable regulations.